Success in Service Business

In Service Industry, successful business has some common traits.
Those traits are “They Are Efficient, Fast, Affordable and Customer Oriented Services”.

To make this happen, you can do:


1. Systemize every thing in your business.
Make regulations for all things: acceptable and unacceptable behavior, all routine task, how to handle certain condition, meetings, monitoring, responsibility line, schedule, and customer input.
Use computer to make Database, Sales, Purchasing, and Stock Management.

2. Train your staff.
Tell them about your business. It’s Vision, Mission, and Culture. How to do their job and expected outcomes. Use personality profile to understand their self and other people. Train them how to handle customer and what to do when some customer complaint.

3. Develop good Communication and Team Work.
Develop your communication channel, either it through email or just yelling across the room. Make common goals, that will fire them up and make sure its get done. Build a social gathering among your team member.

4. Good Reward and Punishment scheme
Make sure they know their job’s KPI (Key Performance Index). Link their bonuses to those KPI’s. Include customer satisfaction into it and give them certain level of authority to solve customer problems. Reward them not only with monetary, but also a token of appreciation and words of praise.
Train your underperformer team member (who don’t accomplish their KPI’s well). If it doesn’t work, make sure they leave the “Bus”. They have a better place out there than here with you.

Good Luck Friends…
Hope good results in your business.
God Speed…

^_^

Success Formula

Do you believe it?
There is a formula to achieve success.

A success coach told me this formula:

THINK IN CERTAIN WAY
FEEL IN CERTAIN WAY
ACT IN CERTAIN WAY

To be a millionaire,
You must think like a millionaire, fell like a millionaire felt, and do what a millionaire do.

Think like a millionaire
Usually they have goals. A Goal make you move to a destination. It will focus and direct your energy and effort to be a millionaire.
You can see how to make a super goal in my other post: ‘Goal Setting’.
Millionaires also have certain traits. These traits form by principles they hold. These become fundamental in decision making. You can find these principles in this blog.

Fell like a millionaire felt
Be confident, brave, dare to take action, commitment and responsible for your own life.
To have this kind of traits, you can see posts: ‘How can you have a strong and positive believes’.

Act: do what a millionaire do.
There is millions way to be a millionaire. First you must choose what kind of millionaire you want to be, and then you must choose what millionaire’s route you want to take.
There are slow route and fast route.
Slow route explain in post: ‘A sure way to wealth’.
Fast route explain in post: ‘4 great ways to wealth’.



I hope these posts will help you go to a better life.
God bless you
^_^

Know Thy Self

To know what we are…
This is a path that we all must cross.
This one drill that all of us must endure.
Because know your self inside-out will bring true success

This is the Key Question that will unlock your true well being.

(Answer this one by one and list as many as you can)

I am Happiest when I ________
I fell Excited when I ________
If I have all the money I need, I would do ______
The Best Advice I ever received was _________
The Best Thing I ever did was ________
Work is best when ___________
Life is best when ___________
My Hidden talents are _________
My Purpose in life is _____________
I have the most energy at work, when I ______
The skills I most like using at work are ____________
What people admire about me is _______
I am best at ______________________
The thing I need that can help me is _____________


After you finish answering these questions…
I say “Congratulation, You have made a great progress in your personal success”

Have a Great LIFE………
You deserved it!

^_^

How do you define success?

What is success for you?
Do you feel you have succeed or just begin you journey to success?

Many people define success equal lots of money. Other defines it as certain life style. What car you drive, What kind of house you live in, Which travel did you made, What club you join…. etc… etc…

While there is nothing wrong with all stuff above, you get plenty of headaches when you try to become successful person. Just because there are so many definition of success. Every society has their's definition.

To make things easier to understand, I made my own definition.
For me, SUCCESS simply means I HAVE ACHIEVED IT…

Achieved what?
The answer to that question is up to you.
What do you want? What do you think important? What is your desire? What is your passion? In what area do you feel challenge? What things give you most satisfaction?

Those questions will a lead to a Goal. And only after achieving this goal with effort, you will find the success…

May be it’s a certain amount of money, May be it’s a certain kind of relationship, May be it’s a certain level of education… You name it!
It doesn’t matter what your goals are. When you achieved it, you feel succeed.

In modern world today, we equal the meaning of success with millionaire. But for me, success is a very personal thing.

So.. What is your Success?

Have a SUCCESSFUL living for all of you.